Benefits:

401(k) matching
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Health insurance
Vision insurance

ROLE DESCRIPTION:

As a Customer Service Manager with Kari Romano Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Provide excellent customer service and daily operations.
Manage customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.

QUALIFICATIONS:

3+ years of experience in customer service
Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.

Compensation: $37,440.00 - $85,000.00 per year

Do you want a career and not just a job?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in The Woodlands area.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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